I have been experiencing a change in some symptoms that I have been dealing with since pretty much the beginning of having MS. My Mom and I have been speaking about it for probably close to a month. Monday night, I decided to message my PCP on My Chart about it.
Upon waking on Tuesday, I received a message from her nurse. I asked between two specialties and which doctor I would need to see. The nurse gave me the number to the specialty I needed to make an appointment with.
I called Henry Ford to make an appointment, I already had a PCP referral, so setting up an appointment was going to be easy. I spoke with Kiara and I told her that I needed to see someone. She asked me which clinic I needed to go to, and I asked her for my options.
She listed all the cities and I told her I wanted to see if someone in Dearborn because that’s where I live. Just after I said that to her, an appointment became available at the Detroit clinic at the main hospital.
The date that became available because someone canceled their appointment was for August 18 at 2:30 p.m. that really works out for me because I am renting a van on August 16 to get my haircut. I said, “I’ll take it!”
This specialty would have taken months to get into to see a doctor and I’m so beyond lucky that one became available for me to address the problems I have been experiencing!
I called immediately after I spoke to Kiara to secure the van for August 18. Margaret was not available so I left a message and told her to call my Mom back.
That’s how it works now. Because my sleep schedule is so messed up now, I have left my Mom’s phone number as my contact number to discuss any medical issues that I have.
I schedule all of my appointments months in advance, so any problems that come up, my Mom handles that on the phone because I am usually sleeping during business hours.
I have been renting vans before Creative was Creative. The last company was Advantage. I started renting vans in 2018 when I was fitted for my power chair. The van is rented for the 18th now!
I like how everything worked out and worked together to get me an appointment to get my issues addressed in a timely manner!!!