“Accessibility Team”

So, my brother got me a TV when ours went out during the summer months and I can’t even tell you when because it was so hot outside that nothing was making sense for me!

I think it was a few weeks ago then I called to tell them that I need a remote control for disabled people. I can’t see the buttons at all! It arrived last week, but I still am trying to get okay from my procedure! Today is 20 days and I think I am starting to get my feet under me so to speak.

We called the accessibility team today at Xfinity.

My Mom handled everything and spoke to Silva today. I had just received the accessibility modem so she hooked both of them up today. My remote control is 100% voice activated. I haven’t used it yet. But it’s all hooked up now!

I’m not sure how I feel about all of this yet. I mean, I know it sucks, but it’s necessary now. It’s just taking me a moment to digest!