I guess NOTHING has EVER been easy for me and it seems that things have not changed at all!!!
So let me ‘splain ya:
Yesterday, I received a letter from CMS. I did not recognize that company, and once I opened it and read it, it informed me that my wheelchair has been denied.
WHAT?!!!!
I tried to remain calm and waited for my mom to come back from her walk with Leia. When she came into the house, I just handed her the envelope, and I told her that I found out what CMS was. I told her that I was completely at a loss! something that I thought would be easy, just getting a new PowerChair, but it turns out that there is a whole lot of red tape involved!!!
My Mom took pictures of the letter and told me to email them to Diane. She is the occupational therapist who fit me for my wheelchair renewal in June. She had previously fit me for a custom manual chair in like 2015 and then she fit me for my first PowerChair in 2018.
Diane called my Mom today. My Mom came into the house and had her explain it so I could hear what was going on. Turns out, it’s just a little bump in the road. Diane completely understands what needs to happen and she did not get back to me right away because she was waiting for another person at National Seating and Mobility (NSM) to get back to her.
Brenda is the woman at NSM and she received the denial letter as well She started looking through my medical file and saw that Dr. Chamas had approved everything so Diane just needs to resubmit it as Dr. Chamus as my referring doctor.
In 2018, Dr. Cerghet was my doctor. She still is my doctor. But I am super Involved with Dr. Chamas now because I get a weight and bloodwork every six months with her office.
This letter was super shocking to me, but I love that Dan knows what to do! This is Diane to the rescue!